Are you not satisfied with your order? We are sorry and would like to know what we can do to satisfy you! Our customer service is at your disposal for all your questions and requests, do not hesitate to contact us at any time.
Return within 14 days
You can return your order within 14 days and we will arrange for the purchase price to be credited to your account within 5-7 business days of receiving the return.
Return costs
Return shipping costs are your responsibility. If customs fees and taxes are applied, they are also your responsibility. Please pack and ship the returned items to our warehouse in Shenzhen , China. If you have any questions, please feel free to contact us at info@dolcevieparis.com
PLEASE NOTE:
Items must be unworn, unwashed, undamaged, unaltered and in original packaging with original tags.
We do not accept returned items without a return request.
Insured shipping costs for your order are non-refundable.
Easy return in 3 steps
Step 1 : Send an email to info@dolcevieparis.com Return costs are the responsibility of the original purchaser.
Step 2 : Submit Order
Send the items along with the completed return form to the address on the return form, the return address being in Shenzhen . Be sure to include a tracking code in the package. You are responsible as the sender, we do not want any misunderstandings.
Step 3 : You will receive the purchase amount in your bank account.
As soon as we receive the package, we will ensure that the purchase amount is transferred to your bank account within 5 to 7 business days.
